Cancellation Policy

Order Cancellation

At Sokasleo Store, we understand that circumstances may change, and you might need to cancel an order. Our cancellation policy is designed to be flexible while ensuring smooth and timely processing of orders.

How to Cancel an Order

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped.

Cancellation Requests

To request a cancellation, please contact our customer support team via email:

Email: [email protected]

When submitting a cancellation request, please provide your order number and the reason for cancellation to help us process your request quickly.

Cancellation Timeframe

If you cancel your order within 24 hours of placing it, we will process the cancellation and issue a full refund. Once an order has been processed and shipped, it can no longer be canceled.

Custom Orders

Please note that custom-made products cannot be canceled once production has begun. We encourage you to review all details carefully before finalizing any custom orders to ensure accuracy.

Refunds for Canceled Orders

Refunds for successfully canceled orders will be issued to the original payment method within 7-10 business days.

Contact Us

If you have any questions or need assistance regarding our cancellation policy, feel free to reach out:

Email: [email protected]
Address: 4005 Winder Hwy Ste 160, Flowery Branch, GA 30542, USA

Thank you for shopping with Sokasleo Store. We appreciate your business and are always here to help with any questions or concerns.